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How can a company ensure user story approval upon status change to Completed?

Create a new user story object

Create a Salesforce approval process in the User Story object

The correct approach to ensure user story approval upon changing the status to Completed is to create a Salesforce approval process in the User Story object. This method automates and streamlines the approval workflow directly within the Salesforce platform. By utilizing an approval process, whenever the status of a user story is marked as Completed, the system can automatically trigger the approval mechanism. This ensures that designated approvers are notified of the change and can provide their feedback or approval in a structured way. It fosters accountability and provides a clear pathway for the approval process, as every step can be tracked, and reminders can be set for pending approvals. While the other options might contribute to the workflow in various ways, they do not provide the structured and automated approach that an approval process offers. For instance, creating a new user story object would not address the need for an approval mechanism for completed stories. Email notifications can alert stakeholders about changes but won't enforce a formal approval process. Assigning a dedicated team may place the responsibility on individuals, but it lacks the automation and tracking benefits of an approval process within Salesforce, leading to potential delays and inconsistencies.

Use email notifications for approvals

Assign a dedicated team for approvals

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